Vanliga frågor och svar | GLOSSYBOX

You will receive your last box in June

Yes, after you receive your last June box you will be refunded the remainder of your upfront subscription plan.

Your last box and last payment will be in June 2024. After this no further payments will be taken. Please contact our Customer Service team if you'd like to discuss this further.

Please contact our Customer Service team who will be able to look into this for you.

Unfortunately, we do not currently offer shipping to Sweden, Norway or Finland from our other GLOSSYBOX sites.

Unfortunately, we do not currently offer shipping to Sweden, Norway or Finland from our other GLOSSYBOX sites.

For any queries relating to your orders or accounts please contact our Customer Service team.

You can continue to use your Glossy Credits on our remaining limited edition and mystery boxes we have on site. You can also shop on LOOKFANTASTIC. If you would like to discuss this further or in more detail please contact our Customer Service team

You can continue to contact customer service via your account, email or live chat.

Please contact Customer Service who will be able to look into this for you to be able to resolve.

As we are continuing to fulfil boxes until June you will not receive a cancellation notification right away. We will continue to fulfil your subscription box until June, at which point your subscription will be cancelled and any outstanding monies will be refunded. For any queries please contact customer service

All ARN cases will remain open and managed by our customer service team. If you have a question about your ARN case please email us at glossy@glossybox.se and a member of our team will get in touch with you.

Unfortunatly due to us no longer selling subscriptions you will not be able to redeem a gift card on site. If you have a gift card please contact our customer service team who will be able to support with refunding your gift card. Please be aware the refund will go to the person who did the actual purchase.